PRW.NET FAQ's : Business Accounts :
What is an alias ? How can I create one ?
You can also use aliases to specify departmental or role accounts. If jperez, mdiaz and prodriguez are on the sales department, you could consider creating an alias called "sales" and point it to those three addresses. That way when someone sends mail to sales@yourdomain, all three get a copy of the message.
To manage aliases, login to WebMail using root@domainname (change domainname for your domain name) as username with the password for your dialup account. Then select the "Alias Administration" option to add or remove aliases on your domain. All domain accounts at PRW.NET can define a virtually unlimited number of aliases.
There is a special processing done on the alias "nobody". All email for your domain that does not contain a valid destination address goes to this alias. If you would like to receive all mail addressed to your domain no matter what is the destination, add an alias called "nobody" pointing to your true email address. This feature should be used with care as it makes your domain more prone to mailing lists that blindly send to unknown recipients.
How can I add, delete or change passwords on our domain mailboxes ?