PRW.NET FAQ's: Connections with my Motorola SM56 modem are not reliable. How can I improve this ?

Dialup and Modems :
Connections with my Motorola SM56 modem are not reliable. How can I improve this ?

The Motorola SM56 modems are software based modems based on the SM56 chipset from Motorola. They are attractive due to their low cost but do not provide the same level of connection quality as other modems. This site includes general information on these modems:

http://modemsite.com/56k/sm56.htm

These drivers are very sensitive to the software version. Some driver versions work well while others are very unstable. The modems are not manufatured by Motorola, only the chipset comes from them. Normally you should go to the web site of the modem manufacturer for upgrades. If the manufacturer is not available you may consider using generic drivers from the Motorola web site:

http://e-www.motorola.com/products/softmodem/support/software.html

To determine the version of your modem driver check on ControlPanel, Modems, Diagnostics, More Info and look for the ATI7 results. You can also get some suggestions for improvement indicating your symptoms and modem type at:

http://modemsite.com/56k/tshoot.htm

Note that as of June 2001, the SM56 ISA modems are no longer supported under Windows ME. Only the SM56 PCI modems have Windows ME drivers.

2001-Sep-03 8:07pm

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This document is: http://www.prw.net/cgi-bin/fom?file=93

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